Privacy notices

Circle Health Group (Circle) takes its responsibilities under Data Protection Laws seriously. As part of this, Circle has developed a series of Privacy Notices for different groups of individuals by detailing what information we collect and hold about them also how such information may be used and individuals' legal rights.

As a result of the Covid-19 pandemic, we continue to work with the government's guidelines by prioritising the health and safety of our patients, colleagues and the wider community. All queries relating to your information rights, including subject access requests should be directed to [email protected].

Please click on the links below to access these Privacy Notices. These are reviewed on a periodic basis, we therefore advise you to check back on a regular basis to view the latest version.

Last update: October 2024

We explain how we collate and use your information, as well as your legal rights. Read more…

Privacy information specific to our consultants. Read more…

Learn how we process your data if you apply for a job with us. Read more…

Find out how Circle Health Group will collect and use your information, as well as your legal rights. Read more…

Find out how Circle Health Group will collect and use information about children. Read more…

Find out how Circle Health Group will collect and use your information, as well as your legal rights. Read more…

Find out what types of cookies Circle Health Group will collect and use. Read more…

Find out about Circle Health Group's terms & conditions for private patients. Read more…

Find out more about the terms and conditions of online booking. Read more…

By using the website, you agree to be bound by these terms and conditions. Read more…

If you wish to report issues with our website please do so here.

It has come to our attention that some websites and companies are claiming to offer employment on behalf of BMI Healthcare and Circle Health Group, for more information click here.

At Circle Health Group, patient safety and trust are at the heart of everything we do. That’s why we’ve achieved Cyber Essentials Plus certification, the UK Government-backed standard for cyber security. This means your personal and medical data is protected by robust, independently verified security measures.

What does Cyber Essentials Plus mean for you?

• Enhanced Protection: Safeguards against common cyber threats like phishing, malware, and ransomware.

• Independent Verification: Our systems are tested by security experts to ensure compliance with the highest standards.

• Peace of Mind: Your confidential health information stays secure, always.

Learn more about the certification on the official National Cyber Security Centre (NCSC) website: https://www.ncsc.gov.uk/cyberessentials/overview

Why this matters

Healthcare data is among the most sensitive information. By being Cyber Essentials Plus certified, we:

• Protect your privacy and maintain trust.

• Comply with UK Government cyber security standards.

• Reduce risk and ensure continuity of care.

Our commitment to security

Circle Health Group invests in advanced technology and rigorous processes to keep your data safe. From secure networks to encrypted systems, we go beyond compliance to deliver best-in-class cyber security.

Cyber Essentials and Cyber Essentials Plus - what is the difference? - IASME - Home

We use Doctify reviews to provide patients with independent reviews of our clinicians and hospitals. This helps patients choose the right consultant with confidence.

All consultants have a profile on Doctify, an independent company that collects healthcare reviews. Profiles are either unclaimed, claimed/entry, or enhanced. Only consultants with enhanced profiles on Doctify will show reviews on Doctify and on our website. Consultants that no longer have an enhanced Doctify profile will still show historic reviews, but will not have any recent reviews.